Indoor Sales Executive

We are looking for a motivated and results-oriented Indoor Sales Executive to join our team in Sungai Besi, Kuala Lumpur. The role focuses on managing customer enquiries, following up with potential customers, introducing products and services, and converting leads into successful sales. You will work closely with customers and the internal team to ensure a smooth sales process and achieve monthly sales targets. The ideal candidate is confident, persuasive, customer-focused and motivated by commission and performance-based incentives.

• Minimum 1 year of sales experience preferred.
• Experience in indoor sales, telesales, retail sales, customer service or related fields is an advantage.
• Fresh graduates with strong communication and sales interest are welcome to apply.
• Good communication, negotiation and interpersonal skills.
• Confident in communicating with customers through phone and messaging platforms.
• Target-driven, proactive and self-motivated.
• Customer-oriented with a positive attitude.
• Able to work independently and as part of a team.
• Comfortable working in a fast-paced sales environment.
• Able to work 5.5 days per week, 9:00 AM – 6:00 PM.
• Willing to work on-site in Sungai Besi, Kuala Lumpur.

• Handle incoming customer enquiries through phone, WhatsApp and other communication channels.
• Follow up with new leads and existing customers.
• Introduce and explain products/services to customers.
• Identify customer needs and recommend suitable solutions.
• Prepare quotations and assist customers throughout the sales process.
• Negotiate with customers and close sales.
• Maintain good relationships with existing and potential customers.
• Achieve monthly sales targets and assigned KPIs.
• Conduct regular follow-ups to generate repeat business and referrals.
• Update customer information and sales records accurately.
• Coordinate with internal teams to ensure smooth order processing and delivery.
• Participate in sales campaigns and promotional activities when required.