CUSTOMER SUPPORT EXECUTIVE

WE ARE HIRING | CUSTOMER SUPPORT EXECUTIVE - Canon Singapore Project Location: Ara Damansara, Selangor (Near LRT Station) 💰 Salary Package Basic Salary: RM3,000 KPI Incentive: Up to RM200 🏢 About the Role Join an established customer support team serving Canon Singapore customers. You will provide professional assistance through inbound calls and email while ensuring excellent customer service. 🕒 Working Hours - Monday – Friday: 7:30 AM – 7:00 PM (Rotational within operating hours) - Saturday: 8:30 AM – 2:30 PM - Sunday & Public Holidays: Off (subject to company policy) 📋 Job Responsibilities - Handle inbound customer enquiries via phone and email. - Assist customers with product and service-related enquiries. - Provide accurate information and effective solutions. - Escalate unresolved issues when necessary. - Update customer records in the system. - Deliver excellent customer service while meeting KPI targets. ✅ Job Requirements - Malaysian Citizen. - Minimum SPM or equivalent. - Fresh graduates are welcome to apply. - Ability to read Mandarin is preferred (to support Singapore customers). - Good communication skills in English. - Basic computer skills. - Customer service experience is an added advantage. 🎁 Benefits - Competitive Basic Salary: RM3,000 - KPI Incentive up to RM200 - 2–3 Weeks Paid Training - EPF, SOCSO & EIS - Annual Leave & Medical Leave - Career Growth Opportunities - Friendly & Supportive Working Environment 📩 Interested? Apply now by sending your updated resume!

• - Handle inbound customer enquiries via phone and email.
• - Assist customers with product and service-related enquiries.
• - Provide accurate information and effective solutions.
• - Escalate unresolved issues when necessary.
• - Update customer records in the system.
• - Deliver excellent customer service while meeting KPI targets.

• - Malaysian Citizen.
• - Minimum SPM or equivalent.
• - Fresh graduates are welcome to apply.
• - Ability to read Mandarin is preferred (to support Singapore customers).
• - Good communication skills in English and Mandarin
• - Basic computer skills.
• - Customer service experience is an added advantage.